Frequently Asked Questions
What do you need from me to get started?
We’ll begin with a short discovery call and a questionnaire about your business, services, target customers, and goals. I’ll also need your logo, brand colors (if you have them), any existing content or photos, and access to your Wix account or help creating one.
Do I need to provide the text and images, or can you help with that?
If you already have content, I’ll use and refine it. If not, I can guide you on what to write and help structure it, and I can also recommend stock images or photographers if you don’t have photos yet.
Can you help me get found on Google, and set up analytics?
I’ll set up the essential SEO basics for your local business, like page titles, descriptions, headings, and Google-friendly structure. I'll also provide you with materials you can use to further personalize your SEO.
Can you build an online store or booking system?
Absolutely. I can add online booking for services, custom contact or quote request forms, and a basic online store if you want to sell products, gift cards, or vouchers.
Can you add blog, portfolio, or membership features?
Absolutely. I can add blog, portfolio, or membership features as-needed to your site.
What are the six requirements of website design?
The six key requirements of website design are: clear purpose, intuitive navigation, responsive (mobile-friendly) layout, fast loading speed, accessible content, and consistent branding. Together, these ensure visitors can quickly understand who you are, what you offer, and how to take action. A well-designed site not only looks good, but also builds trust and makes it easy for users to find information and convert.
What features are included in the cheapest Studio plan?
The cheapest Wix Studio plan includes access to the Wix Studio editor, responsive design tools, secure hosting, and core client management features like roles, permissions, and collaboration. It’s designed for freelancers and small teams who need professional-grade creation and handoff tools, but don’t yet need the higher‑tier plans’ advanced scalability, premium support, or expanded resource limits.
Are Wix websites fast?
Yes, Wix websites are fast. In fact, Wix has one of the fastest loading speeds in the website builder industry. This is thanks to their cutting-edge technology, which ensures that your website loads quickly and efficiently.
How do I get found on Google?
Wix has a built-in, free SEO tool that will guide you step by step through the process of being listed on Google!
Will you train me on how to use and update my site?
Yes. Once your site is live, I’ll show you how to make simple updates in Wix (like editing text, swapping images, or adding blog posts) so you don’t have to rely on a developer for every small change. I'll also provide you with a virtual crash course on Studio Editor that you can review at your own pace.
What happens if something breaks on my site?
If something breaks on your site, you'll have a few options. Wix automatically saves previous versions of your site that you can restore to - I can show you how to do this when I show you other features of Wix Studio. Wix also has 24/7 free support, so even if I'm unavailable you will be able to reach out and get assistance. If that doesn't work, you can contact me and I’ll investigate the issue, fix it, and let you know what happened in plain language. I'll explain any extra costs, and get your approval before doing the work.
What is your refund or cancellation policy?
I take a non-refundable initial deposit to secure your project in my schedule and cover the work that starts right away. You’re free to cancel with me at any time before I transfer ownership of the website to your Wix account, and in that case you won’t be charged the remaining balance. Any refunds or cancellations for your domain name or web hosting are handled directly by Wix according to their own policies.
Who owns the website and its content after the project is complete?
You do. The Wix account, domain, and website content are owned by you; my role is to design, build, and support you.
What is an E-Commerce website?
An ecommerce website is a site where customers can browse products or services and purchase them online. It usually includes features like a product catalog, shopping cart, checkout, and payment processing so businesses can sell directly over the internet.
What is Wix?
Wix is a website creation platform that lets anyone design, build, and manage professional websites without needing to code. It includes hosting, customizable templates, business tools, and built-in marketing and SEO features so you can run your online presence in one place.
Do you handle domain registration and hosting?
I’ll help you choose and connect a domain, pick the right Wix plan for your needs, and make sure your hosting, SSL (security), and basic technical setup are in place. After launch, your hosting and domain registration will go through your own Wix account, so you have full control over billing cycles and plan changes as needed.
Will my website be mobile-friendly and responsive?
Yes. Every site I build is responsive, which means it’s designed to look and work great on desktops, tablets, and smartphones.
Will I be able to update the website myself after it's finished?
Yes. Once your site is live, I’ll show you how to make simple updates in Wix (like editing text, swapping images, or adding blog posts) so you don’t have to rely on a developer for every small change.
What platform do you build on?
I build all my websites on the Wix Studio editor, which is Wix’s professional-grade platform designed specifically for web creators and agencies. Wix Studio gives us powerful design flexibility, clean responsive layouts for all devices, and built‑in performance and SEO tools—so you get a modern, fast, and easy‑to-manage website that can grow with your business.
Can I upgrade my plan at any time?
Yes, you can upgrade your plan anytime from your account settings in your Wix dashboard without any downtime.
Do you charge a flat fee, or an hourly rate?
I charge a one-time flat fee for the initial design of the site, and additional one-time fees for continued services afterwards on an as-needed basis.
Do you offer payment plans?
I require a nonrefundable deposit up front, and the remainder to be paid upon completion. I do not offer other payment plans for my services. For hosting and domain registration, while it is recommended to choose an annual billing cycle for your hosting plan for overall savings, you can choose to go month-to-month in the beginning and can change your billing cycle any time to take advantage of a sale on a better rate. Wix offers sales regularly for their hosting plans.
How much do you charge?
Most full website projects for small businesses typically fall between $1,000 and $2,000. The final price depends on your specific needs—things like:
-How many pages you need
-Whether you need custom design or something more simple
-Any special features (booking, e‑commerce, members area, etc.)
-Whether you’d like help with ongoing support
After a quick conversation about your goals and what you need your site to do, I’ll put together a clear, custom quote so you know exactly what’s included and what it will cost before we start.
Are there any ongoing costs after the website is launched?
Yes, your domain registration and hosting plan with Wix renew based on a billing cycle you choose. Additionally, any other features you choose may have recurring cost (Business email, advanced email marketing, or other subscriptions you can choose to elect). And of course, taxes if you're a business.
What’s included in your pricing?
For the initial build, pricing includes a one-time fee for the design and setup of the features (Online Store, Bookings, etc.) for your website. Your domain registration and hosting fee through Wix are a separate charge, and will renew automatically based on the billing cycle you choose. You can change your plan or billing cycle at any time through your Wix Dashboard once the site is transferred to your account.
What is your pricing model?
Our pricing is based on the number of pages you need, and the features you need (Online Store, Bookings, Restaraunt Orders, Blog, etc.) and whether or not you want continued support after launch.
Do you offer customer support?
Yes! You have options - Wix offers 24/7 free customer support for changes you need help making yourself. I offer affordable, continued paid support after the initial build where I will make changes on your behalf.
Do you offer branding, logo design, or copywriting as well?
I do not, these services you would want to seek via third party.
Do you redesign existing websites, or only create new ones?
Both. I can refresh and improve your current Wix site or redesign it from scratch, and I can also move you onto Wix if your site is currently on another platform.
When can you start my project?
As a single-operator business, I am only able to take on a few clients at any given time to maintain the quality and care each project deserves. If I have an opening, I can start right away. Fill out the contact form, and I'll let you know how soon I'll be able to work on your project within 24 hours.
How long will it take to design and build my site?
Most small business websites take between 2-5 weeks from start to launch, depending on how quickly you can provide content and feedback. I’ll share a simple timeline at the start so you always know what’s happening next.